PRECURSIVE ON-DEMAND WEBINAR

based on our Customer Onboarding Benchmark Report

NO ONE CARES ABOUT
YOUR GO-LIVE!

CUSTOMER SUCCESS STARTS WITH CUSTOMER ONBOARDING

JAY NATHAN
CCO, Higher Logic

PETER WRIDE
VP of PS, Gainsight

ZOE WOODGATE
Product Marketing Manager, Precursive

GET ACCESS

(by submitting you agree to our T&C's, and to being contacted by a member of our team). 

Recorded on Tuesday 29th June 2021  

Our Third Annual Benchmark Report is here and guess what...onboarding is so much more than getting to 'Go-Live'.
Leading companies are investing in customer success as a strategic lever to drive recurring revenues. 100% of enterprise and hyper-growth companies have VP representation or above for the function, while early-stage companies play catch-up. But what should you be prioritizing in 2021 based on the scale of your company?


Watch the webinar to understand:
- What are the key trends for onboarding teams in terms of people, process and technology
- How to build repeatable processes for high-touch customers
- What Gainsight did to improve their onboarding process to increase NPS
- Why Higher Logic focuses on the metrics that matter to enable customers to realize value

BY SOLUTION

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PROFESSIONAL SERVICES AUTOMATION

Manage people, projects and revenues in one place

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PROJECT AND RESOURCE MANAGEMENT

Sync project management with resource planning

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CUSTOMER ONBOARDING

Improve onboarding experience to drive retention

SaaS & Computer Software

Optimize services delivery

Onboarding Manager

Organize work and collaborate with customers

IT & Professional Services

Mobilize people & projects

Professional Services

Manage workflows and optimize utilization

FinTech

Reduce time-to-value

Project Manager

Easily manage timelines and dependencies

Communications

Right first time project management

Resource Manager

Forecast demand and avoid capacity crunches 

Salesforce Admin

Extend the power of Salesforce