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PRECURSIVE ON-DEMAND WEBINAR

based on our Customer Onboarding Benchmark Report

NO ONE CARES ABOUT
YOUR GO-LIVE!

CUSTOMER SUCCESS STARTS WITH CUSTOMER ONBOARDING

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JAY NATHAN
CCO, Higher Logic

PETER WRIDE
VP of PS, Gainsight

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ZOE WOODGATE
Product Marketing Manager, Precursive

GET ACCESS

(by submitting you agree to our T&C's, and to being contacted by a member of our team). 

Recorded on Tuesday 29th June 2021  

Our Third Annual Benchmark Report is here and guess what...onboarding is so much more than getting to 'Go-Live'.
Leading companies are investing in customer success as a strategic lever to drive recurring revenues. 100% of enterprise and hyper-growth companies have VP representation or above for the function, while early-stage companies play catch-up. But what should you be prioritizing in 2021 based on the scale of your company?


Watch the webinar to understand:
- What are the key trends for onboarding teams in terms of people, process and technology
- How to build repeatable processes for high-touch customers
- What Gainsight did to improve their onboarding process to increase NPS
- Why Higher Logic focuses on the metrics that matter to enable customers to realize value

Find out more about the people and company. You can learn more about what makes us tick. 

 

We are passionate about changing the game for the world’s best services teams. 

 

Our mission is to help you improve time-to-value and make every customer a success story.

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WHY PRECURSIVE.

About Us

Find out more about us including our mission, values and get to know the team

Salesforce Native

Give sales, services, support and customer success teams a single, shared view of the customer

Customers

Hear from customers on why they prefer Precursive to help them scale and grow their business

Professional Services Delivery

Our services team provides expertise in how the best companies improve services delivery

Support & Success Hub

Find the answer you need at our success-hub where you will find a mix of documentation, video assets and training materials

The Precursive Platform is 100% native to the Salesforce platform. Our solutions can be tailored to your needs and support a range of use cases.

 

Learn how we take the pain out of complex service delivery activities. 

 

Do the work, not the admin! 

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Professional Services Automation

Increase operational efficiency with predictable services delivery and insights on performance

Project Management

Powerful project management capability designed to support high-velocity services delivery

Resource Management

Quickly mobilize your project teams, manage demand and avoid capacity crunches

Customer Workspace

An interactive community portal to collaborate, share dependencies and updates in real-time

Services Billing

Easily manage accurate professional services billing, raise invoices and track payments

BY SOLUTION.

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PROFESSIONAL SERVICES AUTOMATION

Manage people, projects and revenues in one place

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RESOURCE MANAGEMENT

Staff projects faster with resource planning

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PROJECT MANAGEMENT

Improve your implementation experience

Professional Services / Services Delivery

Organize work and collaborate with customers

IT & Professional Services 

Project Manager

Easily manage timelines and dependencies

Implementation Teams

Organize work & collaborate with customers

Resource Manager

Forecast demand and avoid capacity crunches

Salesforce Admin

Extend the power of Salesforce

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Get actionable tips and insight on customer onboarding, resource management and professional services automation via podcasts, blogs, whitepapers, product guide videos and our on-demand webinars.

Blog

A vault of knowledge from in-house & guest writers

Playbooks

Repeatable & scalable insight on a platter

Product Guides

Video guides for the Precursive Platform

Podcast

Listen to all episodes of ‘Precursive Perspective’ with host Jonathan Corrie

Press

Precursive in the news

Webinars

Watch anytime, anywhere, on-demand

Research

Industry trends and benchmarking

Events

Stay in the loop of what Precursive is up to

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