For the latest trends, best practices and insight affecting the Professional services industry.
We undertake ongoing research into customer onboarding, project management and capacity planning.
Our white papers provide insights on what the best companies do to grow their business, not the admin.
FIXING THE CAPACITY CRUNCH FOR HIGH-VELOCITY SERVICES DELIVERY IN 2022
In today's fast & flexible SaaS environment capacity is a growing concern. Precursive surveyed over 200 companies across the world of B2B SaaS, Computer Software, Communications and Professional Services, to bring you our latest whitepaper!
CUSTOMER ONBOARDING BENCHMARK REPORT 2021
The 2021 report is the most comprehensive report to date, highlighting the changing attitudes and heightened importance of Customer Success.
At Precursive, we believe that the best companies help their customers to see Time-to-Value (TTV) faster, leading to customers for life.
THE AGILE WORKFORCE WHITEPAPER
Precursive wanted to understand the impact of capacity on people and companies. We interviewed executives, managers and front-line team members from more then 60 companies including Agilysis, BAV Group, CRU, Kantar, Nielsen, Salesforce and WPP. The results of the study share how companies are thinking differently about their most valuable asset, their people.
CUSTOMER ONBOARDING BENCHMARK SURVEY 2020
The second annual survey is the first to feature the Customer Onboarding Scale. We have harnessed the habits of the Hyper-growth set and put it together into one comprehensive Customer Onboarding maturity model - the first of it’s kind. Find out where you sit now, and what’s next...
CUSTOMER ONBOARDING BENCHMARK REPORT 2018
The first report in the series that set the standard in aiding Customer Success leaders to understand and measure the maturity of their customer onboarding and implementation processes. What is the impact of customer onboarding? Find out by downloading today.
Find out more about the people and company. You can learn more about what makes us tick.
We are passionate about changing the game for the world’s best services teams.
Our mission is to help you improve time-to-value and make every customer a success story.