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Whitepapers

PRECURSIVE
RESEARCH
.

For the latest trends, best practices and insight affecting the Professional services industry.

We undertake ongoing research into customer onboarding, project management and capacity planning.
Our white papers provide insights on what the best companies do to grow their business, not the admin.

FIXING THE CAPACITY CRUNCH FOR HIGH-VELOCITY SERVICES DELIVERY IN 2022

In today's fast & flexible SaaS environment capacity is a growing concern. Precursive surveyed over 200 companies across the world of B2B SaaS, Computer Software, Communications and Professional Services, to bring you our latest whitepaper!

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CUSTOMER ONBOARDING BENCHMARK REPORT 2021

The 2021 report is the most comprehensive report to date, highlighting the changing attitudes and heightened  importance of Customer Success. 

At Precursive, we believe that the best companies help their customers to see Time-to-Value (TTV) faster, leading to customers for life.

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THE AGILE WORKFORCE WHITEPAPER

Precursive wanted to understand the impact of capacity on people and companies. We interviewed executives, managers and front-line team members from more then 60 companies including Agilysis, BAV Group, CRU, Kantar, Nielsen, Salesforce and WPP. The results of the study share how companies are thinking differently about their most valuable asset, their people. 

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CUSTOMER ONBOARDING BENCHMARK SURVEY 2020

The second annual survey is the first to feature the Customer Onboarding Scale. We have harnessed the habits of the Hyper-growth set and put it together into one comprehensive Customer Onboarding maturity model -  the first of it’s kind. Find out where you sit now, and what’s next...

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CUSTOMER ONBOARDING BENCHMARK REPORT 2018

The first report in the series that set the standard in aiding Customer Success leaders to understand and measure the maturity of their customer onboarding and implementation processes. What is the impact of customer onboarding? Find out by downloading today.

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Find out more about the people and company. You can learn more about what makes us tick. 

 

We are passionate about changing the game for the world’s best services teams. 

 

Our mission is to help you improve time-to-value and make every customer a success story.

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WHY PRECURSIVE.

About Us

Find out more about us including our mission, values and get to know the team

Salesforce Native

Give sales, services, support and customer success teams a single, shared view of the customer

Customers

Hear from customers on why they prefer Precursive to help them scale and grow their business

Professional Services Delivery

Our services team provides expertise in how the best companies improve services delivery

Support & Success Hub

Find the answer you need at our success-hub where you will find a mix of documentation, video assets and training materials

The Precursive Platform is 100% native to the Salesforce platform. Our solutions can be tailored to your needs and support a range of use cases.

 

Learn how we take the pain out of complex service delivery activities. 

 

Do the work, not the admin! 

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Professional Services Automation

Increase operational efficiency with predictable services delivery and insights on performance

Project Management

Powerful project management capability designed to support high-velocity services delivery

Resource Management

Quickly mobilize your project teams, manage demand and avoid capacity crunches

Customer Workspace

An interactive community portal to collaborate, share dependencies and updates in real-time

Services Billing

Easily manage accurate professional services billing, raise invoices and track payments

Revenue Management

Recognize and forecast revenue with ease and accuracy

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Get actionable tips and insight on customer onboarding, resource management and professional services automation via podcasts, blogs, whitepapers, product guide videos and our on-demand webinars.

Blog

A vault of knowledge from in-house & guest writers

Playbooks

Repeatable & scalable insight on a platter

Product Guides

Video guides for the Precursive Platform

Podcast

Listen to all episodes of ‘Precursive Perspective’ with host Jonathan Corrie

Webinars

Watch anytime, anywhere, on-demand

Research

Industry trends and benchmarking

Events

Stay in the loop of what Precursive is up to

BY SOLUTION.

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PROFESSIONAL SERVICES AUTOMATION

Manage people, projects and revenues in one place

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RESOURCE MANAGEMENT

Staff projects faster with resource planning

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PROJECT MANAGEMENT

Improve your implementation experience

Professional Services / Services Delivery

Organize work and collaborate with customers

IT & Professional Services 

Project Manager

Easily manage timelines and dependencies

Implementation Teams

Organize work & collaborate with customers

Resource Manager

Forecast demand and avoid capacity crunches

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