THE AGILE WORKFORCE
"77% of CEOs find availability of key skills as the biggest threat to their business"
PwC, 20th CEO Survey of Global Talent (2017)
Precursive wanted to profile the impact of capacity on people and companies - during a 9 month period we interviewed 50 companies across a range of industries including creative, consulting, professional services and tech. Participants of this study included CEOs, CFOs, COOs and Heads of Business Unit and/or Function.
100% of executives stated that capacity is a top priority that has significant impact on operational activities, company performance and impacts their most valuable asset, their people.
This research led to the publishing of a white paper as well as the formation of the 'Capacity Crunch Community' which features a series of breakfast briefings for senior leaders exploring best practices to deal with this issue.
Only 15% of C-level execs feel they are measuring capacity well
89% of business leaders are using or wish to use tech to measure employee capacity
84% believe using single metrics, such as utilisation, doesn't work
KEY THEMES FROM THE RESEARCH
People are any company's most valuable asset, however traditional metrics such as utilisation are failing the workforce and causing them to disengage. Workforce Science is a new approach to addressing the problem.
THE NEW GAP
Most leaders are aware of the lack of alignment between sales and delivery. Many don’t appreciate the disconnect between capacity and talent management to get the right skills at the right time.
THE 'WIGGLE ROOM' PARADOX
How do you balance utilisation versus availability, ensuring that the needs of the client are not becoming lost to the needs of your staff and the business?
If you want to discover more there are three ways you can get involved:
Come to the third breakfast briefing on March 20th in Moorgate, London
Request to have a live presentation of the key insights and findings at your offices (location dependant)
Get involved in the expanding research