
Precursive Pillars
MANAGED SERVICES: PRECURSIVE BEST PRACTICES
WHAT ARE MANAGED SERVICES?
A Managed Service is the process of bringing in a third-party company to support software and IT operations. The key functionality of managed services is to take control of management services on a daily basis so the company is able to focus on offering the best possible service with no worries of extended system downtimes or service interruptions.
Managed services can:
Provide greater capability to your end-users
Allow your internal IT team to focus on more complex programs
Free up your team to focus on the business' core competencies
FOUR SIGNS YOU NEED MANAGED SERVICES
Take a look at the telltale signs that scream "you need managed services."

NOT HITTING GOALS
You didn't achieve everything you set out to last year because of a lack of service and support.

SERVICE ISSUES
You had an excessive amount of service outages and downtimes, swallowing up a significant amount of man-hours.

BUDGET PROBLEMS
You spent too much of your budget on tweaks to your business applications that diminished its performance.

LOST DATA
You lost data caused by a lack of ability with the solution. Many more hours were spent trying to recover this data as a result.
WHY ARE MANAGED SERVICES IMPORTANT?
Managed services provide benefits to both large and smaller organizations. Businesses of all sizes want to achieve growth, and as a company expands, the number of administrative responsibilities grows with it. Effectively outsourcing some of these responsibilities to third-party firms can improve productivity for an organization's staff, as it enables them to spend more time on their primary duties.
A common challenge many companies face when trying to grow is the increasing overhead costs. Many managed service providers follow a subscription model, charging a monthly fee, which can grant much easier budget planning. It is also a great way for companies to reduce costs as they will no longer have to manage the resources an internal team would normally have to do in the same position, such as salary and office space.

We've had a lot of amazing operational improvements over the last year, an easy-to-use tool has made it a lot easier. We knew we were spending a lot of time on average or warranty work, with Precursive we can now easily track this.
POLSOURCE CAN NOW MAKE BETTER DECISIONS USING REAL-TIME DATA ON UTILIZATION AND SALES PIPELINE WITH PRECURSIVE'S NATIVE PSA SOLUTION
Brandon Marsee.
Head of Finance | Polsource
PRECURSIVE IS THE ULTIMATE MANAGED SERVICES SOLUTION
At Precursive we provide a managed service to support you on an ongoing basis which includes configuration, customization and deployment to meet evolving business needs. Our work can cover custom development, product configuration and training, reporting and workflow automations.
Professiona Services Automation software can improve and automate a range of activites related to professional services from selling through project delivery and accounting including resourcing, time tracking and billing. Take a look below at just some of the key functionalities Precursive can help your business achieve.
WORKFORCE MANAGEMENT
Organize all your staff and resource profiles including holidays, rate cards, promotions, skills matrix, and work history.


CUSTOMER COLLABORATION
Share implementation plans with customers to help them understand what they need to do next and reduce delays, thereby maximizing efficiency.
PROJECT ACCOUNTING
Monitor project financials in real-time on budgets, costs, margins and revenues. Be a step ahead on your T&M burn down rates.


EXPENSE MANAGEMENT
With streamlined expense management, you can easily keep on top of expenses by tracking them against project or other non-project expenses.
FURTHER RESOURCES
Find out more about the people and company. You can learn more about what makes us tick.
We are passionate about changing the game for the world’s best services teams.
Our mission is to help you improve time-to-value and make every customer a success story.

WHY PRECURSIVE.
IT & Professional Services
FinTech
Communications