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WORKFORCE SCIENCE IN SATELLITE COMMUNICATIONS

SES Networks is a global data service provider, transforming communications with ground-breaking, next-generation satellite technology. SES serves customers across the Americas, Africa, the Middle East, Asia and the Pacific.

INDUSTRY

COMMUNICATIONS

COMPANY SIZE

ENTERPRISE

HEADQUARTERS

LUXEMBOURG

PRODUCT

TELECOMMUNICATIONS

EMPLOYEES

3000

$65 MILLION

40 PERCENT

1000 PLUS

Additional revenue recognized

Reduction in delivery time

Resource requests fulfilled

The Challenge

SES required better alignment between sales activities and the field service organisation in order to predict demand for engineering resources. Existing spreadsheets and MS Project provided insufficient data and reporting for C-Level team for the global portfolio of projects.

The Solution

Native integration with Salesforce allowed the PMO to pre-plan upcoming projects, allocate resources and start projects promptly. A combined solution addressed resource and project management issues with analytics and reporting built-in. This unpacked all costs and expenses to inform the companies future investment strategy.

1

Increase in efficiency led to revenue being recognised earlier

PRECURSIVE

IMPACT

2

Average project delivery time reduced by 40%

3

1000+ engineering requests run through Precursive (12 months)

RICHARD VELLA

HEAD OF PROGRAM MANAGEMENT

"Precursive helps us to manage projects globally using simple to use integrated tools on the Salesforce Platform. Instead of using multi-platforms such as Salesforce, Excel Spreadsheets and MS Project to track projects the Precursive tool integrates all these features which enables the PMO to have visibility of all projects and be able to provide specific reports for senior managers. The results we see with Precursive is improved project timelines, finding efficiencies and therefore reduce our costs in delivering projects"

TRY PRECURSIVE SOFTWARE NOW TO

MAKE EVERY CUSTOMER A SUCCESS STORY

Find out more about the people and company. You can learn more about what makes us tick. 

 

We are passionate about changing the game for the world’s best services teams. 

 

Our mission is to help you improve time-to-value and make every customer a success story.

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WHY PRECURSIVE.

About Us

Find out more about us including our mission, values and get to know the team

Salesforce Native

Give sales, services, support and customer success teams a single, shared view of the customer

Customers

Hear from customers on why they prefer Precursive to help them scale and grow their business

Professional Services Delivery

Our services team provides expertise in how the best companies improve services delivery

Support & Success Hub

Find the answer you need at our success-hub where you will find a mix of documentation, video assets and training materials

The Precursive Platform is 100% native to the Salesforce platform. Our solutions can be tailored to your needs and support a range of use cases.

 

Learn how we take the pain out of complex service delivery activities. 

 

Do the work, not the admin! 

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PRECURSIVE PRODUCTS.

Professional Services Automation

Increase operational efficiency with predictable services delivery and insights on performance

Project Management

Powerful project management capability designed to support high-velocity services delivery

Resource Management

Quickly mobilize your project teams, manage demand and avoid capacity crunches

Customer Workspace

An interactive community portal to collaborate, share dependencies and updates in real-time