WORKFORCE SCIENCE IN SATELLITE COMMUNICATIONS

SES Networks is a global data service provider, transforming communications with ground-breaking, next-generation satellite technology. SES serves customers across the Americas, Africa, the Middle East, Asia and the Pacific.

INDUSTRY

TELECOMS

COMPANY SIZE

ENTERPRISE

HEADQUARTERS

LUXEMBOURG

PRODUCT

TELECOMMUNICATIONS

EMPLOYEES

3000

$65 MILLION

40 PERCENT

1000 PLUS

Additional revenue recognized

Reduction in delivery time

Resource requests fulfilled

The Challenge

SES required better alignment between sales activities and the field service organisation in order to predict demand for engineering resources. Existing spreadsheets and MS Project provided insufficient data and reporting for C-Level team for the global portfolio of projects.

The Solution

Native integration with Salesforce allowed the PMO to pre-plan upcoming projects, allocate resources and start projects promptly. A combined solution addressed resource and project management issues with analytics and reporting built-in. This unpacked all costs and expenses to inform the companies future investment strategy.

1

2

Increase in efficiency led to revenue being recognised earlier

Average project delivery time reduced by 40%

PRECURSIVE

IMPACT

3

1000+ engineering requests run through Precursive (12 months)

RICHARD VELLA

HEAD OR PROGRAM MANAGEMENT

"Precursive helps us to manage projects globally using simple to use integrated tools on the Salesforce Platform. Instead of using multi-platforms such as Salesforce, Excel Spreadsheets and MS Project to track projects the Precursive tool integrates all these features which enables the PMO to have visibility of all projects and be able to provide specific reports for senior managers. The results we see with Precursive is improved project timelines, finding efficiencies and therefore reduce our costs in delivering projects"

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MAKE EVERY CUSTOMER A SUCCESS STORY