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WORKFORCE SCIENCE IN SATELLITE COMMUNICATIONS

SES Networks is a global data service provider, transforming communications with ground-breaking, next-generation satellite technology. SES serves customers across the Americas, Africa, the Middle East, Asia and the Pacific.

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INDUSTRY.
COMPANY SIZE.
HEADQUARTERS.
PRODUCT.
EMPLOYEES.

COMMUNICATIONS

ENTERPRISE

LUXEMBOURG

TELECOMMUNICATIONS

3000

$65 MILLION

Additional revenue recognized

40 PERCENT

Reduction in delivery time

1000 PLUS

Resource requests fulfilled

THE CHALLENGE.

SES required better alignment between sales activities and the field service organisation in order to predict demand for engineering resources. Existing spreadsheets and MS Project provided insufficient data and reporting for C-Level team for the global portfolio of projects.

OUR SOLUTION.

Native integration with Salesforce allowed the PMO to pre-plan upcoming projects, allocate resources and start projects promptly. A combined solution addressed resource and project management issues with analytics and reporting built-in. This unpacked all costs and expenses to inform the companies future investment strategy.

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OPPORTUNITY MANAGEMENT
Forecast and nurture opportunities

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QUOTE GENERATION
Create summaries & quotes for customers

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LEAD MANAGEMENT
Track and monitor leads

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TASK ALLOCATION
Assign & track allocate tasks to engineering staff

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RESOURCE MANAGEMENT
Plan and allocate resource, automate staff notifications

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CAPACITY PLANNING
Forecast capacity crunches

PRECURSIVE IMPACT.

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Increase in efficiency led to revenue being recognised earlier

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Average project delivery time reduced by 40%

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1000+ engineering requests run through Precursive (12 months)

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"Precursive helps us to manage projects globally using simple to use integrated tools on the Salesforce Platform. Instead of using multi-platforms such as Salesforce, Excel Spreadsheets and MS Project to track projects the Precursive tool integrates all these features which enables the PMO to have visibility of all projects and be able to provide specific reports for senior managers. The results we see with Precursive is improved project timelines, finding efficiencies and therefore reduce our costs in delivering projects"

RICHARD VELLA

HEAD OF PROGRAM MANAGEMENT

TRY PRECURSIVE SOFTWARE NOW TO
FORECAST
. DELIVER. GROW.

Find out more about the people and company. You can learn more about what makes us tick. 

 

We are passionate about changing the game for the world’s best services teams. 

 

Our mission is to help you improve time-to-value and make every customer a success story.

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WHY PRECURSIVE.

About Us

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Professional Services Delivery

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The Precursive Platform is 100% native to the Salesforce platform. Our solutions can be tailored to your needs and support a range of use cases.

 

Learn how we take the pain out of complex service delivery activities. 

 

Do the work, not the admin! 

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Professional Services Automation

Increase operational efficiency with predictable services delivery and insights on performance

Project Management

Powerful project management capability designed to support high-velocity services delivery

Resource Management

Quickly mobilize your project teams, manage demand and avoid capacity crunches

Customer Workspace

An interactive community portal to collaborate, share dependencies and updates in real-time

Services Billing

Easily manage accurate professional services billing, raise invoices and track payments

Revenue Management

Recognize and forecast revenue with ease and accuracy

Precursive AI ✨

Leverage AI capabilities for better project management and boosting customer success. 

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