THE AGILE WORKFORCE
Precursive wanted to understand the impact of capacity on people and companies. We have interviewed more then 60 companies across a range of industries including creative, consulting, professional services and tech. Participants of this study included CEOs, CFOs, COOs and Heads of Business Unit and/or Function.
Skills, talent and time are central questions for any business reliant on resource management and workforce planning to drive success; we therefore wanted to explore capacity as a metric and whether it truly engages the workforce.
Where does capacity rank for you in its impact on daily operational activities?
95%
BELIEVE
CAPACITY
RANKS
TOP 3
No one stated that capacity wasn't a priority. It has a significant impact on:
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customer experience
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company performance
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your most valuable asset, your people
Only 15% of C-level execs feel they are measuring capacity well
KEY THEMES FROM THE RESEARCH
"Everyone is focused on getting out of spreadsheets”
MD, Leading Consulting Company
The Agile Workforce (2018)
"How can people put their hand up for work when you don't know what work we have for them to do”
Resource Manager, Global Market Research Company
The Agile Workforce (2018)
"More people is the default solution but rarely is the conversation about being more efficient”
CTO, Global Advisory Firm
The Agile Workforce (2018)
