CUSTOMER ONBOARDING BENCHMARK SURVEY 2020

Updated: Aug 4

The Precursive Customer Onboarding Benchmarking Survey 2020 launches today!

We want to hear from you. Take the survey and have your say.


Take the survey now


The Taskfeed Customer Onboarding Benchmark survey is entering its third year. Since 2018, we have gone out to the industry and brought together insights from the world’s most innovative and success-led companies, such as SAP, Docusign, Salesforce, Looker, GoCardless, Signicat and many more.


Now under the Precursive brand, we have set our sights on making this third annual state of the onboarding industry report the biggest and best yet. With more data comes more insight, and more to learn from one another.


This year we are focusing on excellence in Onboarding and we have our sights set on uncovering 2020’s brightest Customer Success professionals and the best, most innovative practices they are bringing to the industry.


Three good reasons to take the survey today


  • Provide valuable benchmarking data for your industry

  • Be the first to receive the full report in Summer

  • Only 5 minutes of your time to complete.

If you are interested in driving Customer Success, then the outcomes from our survey will provide you with key industry information- all the findings will be available later this year in the form of the Precursive Customer Onboarding Benchmarking Report 2020. The data you provide will be confidential.