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Join date: Aug 3, 2019
Posts (14)
Oct 9, 2020 ∙ 3 min
CREATING CUSTOMER SUCCESS FOR LINODE
Sam Smith implements Customer Success function at Linode to create greater customer retention and increase platform usage.
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Sep 18, 2020 ∙ 3 min
FROM CUSTOMER ONBOARDING TO PROFESSIONAL SERVICES
For SaaS products, there are usually 3 well-defined stages in the customer lifecycle: Onboarding, Professional Services & Customer Success
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Sep 9, 2020 ∙ 2 min
CUSTOMER SUCCESS THAT SCALES: BUILDING A PLATFORM FOR GROWTH
As a CSM at Precursive, Anna works with the Precursive clients to make sure they are seeing the greatest possible value from the platform.
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Aug 5, 2020 ∙ 2 min
PROFESSIONAL SERVICES DELIVERED WITH GAINSIGHT + PRECURSIVE = CUSTOMER SUCCESS FOR PATSNAP
Hayden & team PatSnap use Precursive OBX in conjunction with Gainsight to connect CS, Onboarding & Professional Services on Salesforce.
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Amy Grenham
Writer
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PS CONTENT BY PS LEADERS.
THE PSA PLATFORM THAT DELIVERS.
BY PRODUCTS.
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