WEBINAR: THE STATE OF CUSTOMER ONBOARDING and CAPACITY
Updated: Apr 27
Last week, Precursive joined forces with Gainsight to deliver our ‘State of Customer Onboarding and Capacity’ webinar. Our speakers for this session were Adam Joseph (Director of Customer Success, Gainsight), Jonathan Corrie (CEO, Precursive) and Andy Mahood (CTO, Precursive).
Built on insights driven from our far reaching industry research involving the world’s most innovative and fast-scaling businesses, we cover:-
The anatomy of a world class onboarding operation and how you can replicate it
The benefits of the perfectly optimised Playbook and how to build yours
The way that better capacity management allows businesses to scale
The Customer Onboarding maturity scale and where your organisation sits
Check out the recording below.