Introducing
Hands-on help for services leaders who know things need to change but aren't sure where to start.
Precursive Labs works directly with services leaders on three problems:
Build your FDE motion.
Forward-deployed engineering is on every services leader's agenda, but working out what it means for your business is the hard part. LABS starts with the services you already run and helps you turn the right ones into FDE plays, designed around how your team delivers. What you get is specific to your business, not a generic framework.
Put your AI strategy on paper.
The SDA has shown that less than 10% of Services leaders have their AI strategy written, let alone formalized. If AI keeps coming up in C-level conversations but you don't yet have a plan, LABS helps you get a clear, written AI strategy for your services organization within 2-3 weeks.
You're measured on GRR and NRR.
Your on-going services need to drive adoption and expansion. Labs helps to better segment customers, overlay recurring service offerings that drive adoption and expansion ARR. Labs helps a public SaaS company design their retention services for a $200m ARR portfolio and integrate agents to help improve retention and NRR.
Every engagement starts with a free, no obligation consultation call to see whether either approach is right for you.
The workshops helped us see the forest vs. just the trees. Working with Jonathan forced us to look at things differently, more holistically and identify opportunities we would not have found ourselves.
This process focused on assessing people, process, and technology which identified numerous opportunities that we can execute and enabled us to estimate the financial impact of the improvements across bookings, revenue, expense, and utilization.
Brian Freeman.
VP Professional Services
"A great testimonial can boost your brand’s image. Click to edit and add your own."
Thank you for the time and preparation you put into this. It made a real difference for the team. The feedback from our EMEA and APJ Services team was great:
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"Amazing content and very insightful presentation from Jonathan"
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"Jonathan’s presentation was eye opening and thought provoking."
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"Great content, ideas, storytelling"
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"Lots of energy and very insightful"
Ilan Gendellman.
Snr Director of Professional Services
I had 30 minutes after our call, so I updated the agent I had started. I kept it simple, aiming to input Account information and request service package recommendations.
It worked well; I will test it more and then go from there using the guidance you have shared.
This entire AI strategy exercise is incredibly valuable.
Katie Bonilla.
SVP Customer Experience
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