MAXIMIZE ARR WITH OUTCOMES-LED PROFESSIONAL SERVICES
Welcome to the future of professional services where velocity and quality are key tenets for success. Join Precursive CEO Jonathan Corrie, VP Services & Success at Sage - Jon Harrison and VP Customer Success at Cognite Alex Farmer in this world where services and success groups are ever more symbiotic with a shared mission to drive customer success and ARR. Key Learnings:
- The key components of a modern Professional Services organization
- What failed implementations are actually costing you
- How to create repeatable services delivery for growth
- How to create partnerships internally and externally to win 0:00 Welcome & Panel Introduction 5:36 Welcome to the Outcomes Era 9:37 The Anatomy of a Professional Services Organization (with Jon Harrison) 30:30 Q&A
37:47 Partnership between Professional Services and Customer Success (with Alex Farmer) 51:15 Firesidechat - Q&A 1:18:05 How to Win in the Outcomes Era (with Jonathan Corrie) Download your free copy of the playbook here: http://ow.ly/oZTg50DKSdv
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