[PRECURSIVE PLAYBOOK]
How to productize services delivery.
What are productized offerings?
A Services or Success Package brings together a range of services to help the customer realize value from your product. Services usually include professional services, training, customer success and technical support. This playbook formed the basis of the leading talks at the TSIA Envision conference in Las Vegas for 2 years running.
What's inside:
- What is the role of Professional Services in Saas?
- What are service packages?
- Why should you productize service packages?
- Benefits to you and your customers
- The Precursive Productization Toolkit
....and more industry expert insights!
The mission for a modern services organization is how can we maximize ARR without losing money. Repeatable services delivery in the form of well-structured packages increases the likelihood of success and in turn ARR growth. But if you don’t know your margin, how do you know if you are losing money?
Peter Lyon.
VP Global CS,
Poppulo
Benefits of productizing services packages.
EASIER TO SELL
Easier to communicate the value of the services offering for sales.
CUSTOMER COLLABORATION
Outcomes oriented packages keep customers more engaged with faster time-to-value.
PREDICTABLE REVENUE
Predictable revenue associated with customer segmentation makes for accurate forecasting.
MORE RESOURCES
Cover all Professional Services bases with our playbooks.
How to scale SaaS with customer onboarding.
Find out what some of the world’s most innovative teams are doing to help their customers see success faster.
Managing projects remotely on Salesforce.
Evaluate your current position, identify the challenges, and create better project management processes to build a future-proofed platform for growth.
Traditional Delivery is Dead.
The future of Professional Services where velocity and quality are key tenets for success, with guidance and practitioner insights from Sage, Cognite & Infosys.
Building and Managing Partner Ecosystems.
In conjunction with the SDA, this playbook helps better understand how to setup, manage and scale services partner programs.
PS content by PS leaders.
The PSA Platform that delivers.
