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The Customer Success Excellence Awards 2022

Precursive is proud to be a sponsor for the world's first awards ceremony dedicated to the customer success profession.

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The Customer Success Excellence Awards 2022
The Customer Success Excellence Awards 2022

Time & Location

Jun 15, 2022, 6:00 PM – 10:30 PM GMT+1

London, 61-65 Great Queen St, London WC2B 5DA, UK

About the Event

Customer Success Excellence is the world’s first annual awards event that recognizes excellence in the customer success profession.  We encourage customer success leaders to share the achievements of their teams, highlighting the impact that customer success has had on their business.

Award categories include CSM of the Year, Customer Success Leader of the Year, Customer Success Rising Star, Best Use of Technology in Customer Success, and Most Innovative Customer Success Initiative.

The application process showcases the incredible work of the customer success professionals advancing the CS profession through innovative ideas and significant achievement.  The applicants are asked to share the story behind their customer success programs and the impact their efforts have had.

Once the nomination period has closed, the judging panel of renowned customer success leaders will select a shortlist in each award category.  The winner is then selected from the shortlist and announced at the Customer Success Excellence award ceremony.

So that the entire customer success community can learn from the very best in the profession, the work of all shortlisted nominees will be shared in the annual Customer Success Excellence e-book.

 👉   Save your seat at the awards gala dinner:

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Speaker Bio

As CEO of Precursive, a B2B software application and Salesforce technology partner, Jonathan helps companies such as Cognite, Gong and COX Automotive, improve and automate services delivery including onboarding and implementation.

An experienced speaker, Jonathan is a 3-time speaker at The Pulse conferences and
has also led speaking sessions at Salesforce’s Dreamforce.

Prior to Precursive, he was senior director with Gartner responsible for the High Tech and Telecoms markets in EMEA where he advised enterprise technology companies such as CGI, Ericsson, Panasonic, Telia and Vodafone on their sales and commercial strategy.




Find out more about the people and company. You can learn more about what makes us tick. 


We are passionate about changing the game for the world’s best services teams. 


Our mission is to help you improve time-to-value and make every customer a success story.

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About Us

Find out more about us including our mission, values and get to know the team

Salesforce Native

Give sales, services, support and customer success teams a single, shared view of the customer


Hear from customers on why they prefer Precursive to help them scale and grow their business

Professional Services Delivery

Our services team provides expertise in how the best companies improve services delivery

Support & Success Hub

Find the answer you need at our success-hub where you will find a mix of documentation, video assets and training materials

The Precursive Platform is 100% native to the Salesforce platform. Our solutions can be tailored to your needs and support a range of use cases.


Learn how we take the pain out of complex service delivery activities. 


Do the work, not the admin! 

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Professional Services Automation

Increase operational efficiency with predictable services delivery and insights on performance

Project Management

Powerful project management capability designed to support high-velocity services delivery

Resource Management

Quickly mobilize your project teams, manage demand and avoid capacity crunches

Customer Workspace

An interactive community portal to collaborate, share dependencies and updates in real-time

Services Billing

Easily manage accurate professional services billing, raise invoices and track payments


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Manage people, projects and revenues in one place

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Staff projects faster with resource planning

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Improve your implementation experience

Professional Services / Services Delivery

Organize work and collaborate with customers

IT & Professional Services 

Project Manager

Easily manage timelines and dependencies

Implementation Teams

Organize work & collaborate with customers

Resource Manager

Forecast demand and avoid capacity crunches

Salesforce Admin

Extend the power of Salesforce

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Get actionable tips and insight on customer onboarding, resource management and professional services automation via podcasts, blogs, whitepapers, product guide videos and our on-demand webinars.


A vault of knowledge from in-house & guest writers


Repeatable & scalable insight on a platter

Product Guides

Video guides for the Precursive Platform


Listen to all episodes of ‘Precursive Perspective’ with host Jonathan Corrie