top of page

SCALING A DIGITAL IDENTITY SERVICES PROVIDER WITH WORLD-CLASS ONBOARDING

Signicat is a leading provider of electronic identity services to customers in regulated industries, specializing in cross-border, cloud-based electronic identity services and electronic signatures.

torrent_consulting_resized.png
INDUSTRY.
COMPANY SIZE.
HEADQUARTERS.
PRODUCT.
EMPLOYEES.

SOFTWARE AND SAAS

SMB

NORWAY

SaaS

200

QUICKER

Payments taken 14 days earlier

TIME TO VALUE

Less than 60 days (35% faster)

GROWTH

Business doubled with ability to take new clients

THE CHALLENGE.

Signicat wanted to improve their customer onboarding to support the growth of their business. They wanted to create repeatable playbooks for the delivery of different products to improve time-to-value (TTV). the processes also in place did not capture the metrics required to identify where there were issues and therefore where to improve.

OUR SOLUTION.

Precursive project management productized project templates, managed activities, as well as tasks, and aided collaboration with clients. This scaled Signicat's onboarding organization by enabling them to handle a higher volume of work while not having to over-hire and increase headcount significantly.

salesforce-2-logo-png-transparent.png
Opportunity Management.png

OPPORTUNITY MANAGEMENT
Forecast and nurture opportunities

Opportunity Management.png

QUOTE GENERATION
Create summaries & quotes for customers

Opportunity Management.png

LEAD MANAGEMENT
Track and monitor leads

Precursive 2023 LogoEF.png
Opportunity Management.png

CUSTOMER ONBOARDING
Manage activities and tasks

Opportunity Management.png

REPEATABLE PLAYBOOKS
Productise project templates

Opportunity Management.png

CUSTOMER COLLABORATION
Real-time progress and communication

PRECURSIVE IMPACT.

4_Happy.png

Project planning and task allocation in OBX

Team.png

48% growth (2019) with ability to onboard clients faster

Tetris 2.png

35% faster time to value, now under 60 days

Quote_Peri.png

"OBX helped us to organize ourselves better, made us able to handle a higher volume, while also keeping track of what is happening. Nothing is forgotten. It enabled us to coordinate in a tool. Signicat has been able to do its own way, but OBX has some great guidelines. It has made us more scalable.

SOFI FAHLBERG

VP OPERATIONS

TRY PRECURSIVE SOFTWARE NOW TO
FORECAST
. DELIVER. GROW.

Find out more about the people and company. You can learn more about what makes us tick. 

 

We are passionate about changing the game for the world’s best services teams. 

 

Our mission is to help you improve time-to-value and make every customer a success story.

Asset 27.png

WHY PRECURSIVE.

About Us

Find out more about us including our mission, values and get to know the team

Salesforce Native

Give sales, services, support and customer success teams a single, shared view of the customer

Customers

Hear from customers on why they prefer Precursive to help them scale and grow their business

Professional Services Delivery

Our services team provides expertise in how the best companies improve services delivery

Support & Success Hub

Find the answer you need at our success-hub where you will find a mix of documentation, video assets and training materials

The Precursive Platform is 100% native to the Salesforce platform. Our solutions can be tailored to your needs and support a range of use cases.

 

Learn how we take the pain out of complex service delivery activities. 

 

Do the work, not the admin! 

Asset 22.png

Professional Services Automation

Increase operational efficiency with predictable services delivery and insights on performance

Project Management

Powerful project management capability designed to support high-velocity services delivery

Resource Management

Quickly mobilize your project teams, manage demand and avoid capacity crunches

Customer Workspace

An interactive community portal to collaborate, share dependencies and updates in real-time

Services Billing

Easily manage accurate professional services billing, raise invoices and track payments

Revenue Management

Recognize and forecast revenue with ease and accuracy

Precursive AI ✨

Leverage AI capabilities for better project management and boosting customer success. 

Asset 18.png

Get actionable tips and insight on customer onboarding, resource management and professional services automation via podcasts, blogs, whitepapers, product guide videos and our on-demand webinars.

Blog

A vault of knowledge from in-house & guest writers

Playbooks

Repeatable & scalable insight on a platter

Product Guides

Video guides for the Precursive Platform

Research

Industry trends and benchmarking

Podcast

Listen to all episodes of ‘Precursive Perspective’ with host Jonathan Corrie

Toolkits, templates, tips and more 

Events

Stay in the loop of what Precursive is up to

Webinars

Watch anytime, anywhere, on-demand

BY SOLUTION.

Asset 17.png
PROFESSIONAL SERVICES AUTOMATION

Manage people, projects and revenues in one place

Asset 20.png
RESOURCE MANAGEMENT

Staff projects faster with resource planning

Asset 21.png

PROJECT MANAGEMENT

Improve your implementation experience