2019 CUSTOMER ONBOARDING BENCHMARK REPORT

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With input from over 200 of the world’s most innovative and success-led companies, Taskfeed has compiled the most comprehensive and up to date report on the Customer Onboarding industry today.

Find out how high-growth businesses are delivering stellar Customer Onboarding and seeing success faster as a result.
 
Brand new for 2019 - The Taskfeed Customer Onboarding Success Scale.

We have harnessed the habits of the Hyper-growth set and put it together into one comprehensive Customer Onboarding maturity model -  the first of it’s kind. Find out where you sit now, and what’s next..

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BY SOLUTION

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PROFESSIONAL SERVICES AUTOMATION

Manage people, projects and revenues in one place

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PROJECT AND RESOURCE MANAGEMENT

Sync project management with resource planning

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CUSTOMER ONBOARDING

Improve onboarding experience to drive retention

SaaS & Computer Software

Optimize services delivery

Onboarding Manager

Organize work and collaborate with customers

IT & Professional Services

Mobilize people & projects

Professional Services

Manage workflows and optimize utilization

FinTech

Reduce time-to-value

Project Manager

Easily manage timelines and dependencies

Communications

Right first time project management

Resource Manager

Forecast demand and avoid capacity crunches 

Salesforce Admin

Extend the power of Salesforce