When a deal reaches a certain probability threshold in Salesforce, “Plan to Complete” creates a delivery-side commitment in Precursive: a proposed resourcing plan, a timeline, a set of milestones that Delivery can validate against actual capacity.

Services shouldn't start after the deal closes. Here's how pairing services with sales earlier drives better retention, CX, and time-to-value and why Delivery belongs in the sales cycle, not after it.

A new operating model is emerging: Services-as-a-Product, engineering services to drive growth.

The KPIs of Services tend to determine how they behave or how they are seen and in many organizations, services are still being wrongly treated like a cost center. Treating services as a cost center doesn’t usually happen by accident