OPTIMIZING PROFESSIONAL SERVICES DELIVERY
Head of PS and Support,
Head of Customer Success,
Recorded on Thursday 20th May 2021
5pm (BST) | 9am (PT) | 12pm (ET)
This quarter we've been discussing how traditional professional services delivery needs to connect with customer success in order to achieve a customer's outcomes rather than simply view implementation as job done. Join our free webinar, highlighting the routes to success exploring:
What is the value of a single hour in professional services?
How to track and shorten Time-to-Value (TTV) using Precursive PSA.
The difference between first value and real outcomes in the customers eyes.
How to best manage utilization and capacity in Precursive PSA.