PRECURSIVE PODCAST

EPISODE TWELVE

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Peak AI powers the world’s smartest companies to drive growth, increase profitability, and improve sustainability. Bethany Ayers leads the customer organization in Peak including Marketing, Sales, Customer Success & Customer Delivery teams. 

EPISODE ELEVEN

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Infosys is a global leader in next-generation digital services and consulting. Richard Cardwell speaks to us about the evolution of technology, erosion of skills, empowerment within their team and building relationships with customers. 

EPISODE TEN

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What makes a good Resource Manager? With 12 years of experience in Resource Management, Guy shares insight into key aspects such as Demand, Capability & Availability. And how stakeholders can stay ahead of the curve.

EPISODE NINE

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Are your teams carrying our due diligence before going into meetings with customers? Kristi delves into transformation management and identifying the 'voice of the customer' to ensure customer satisfaction.

EPISODE EIGHT

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With personal experience in creating and building CS organizations, Brian LaFaille shares in-depth insight into 'customer marketing', account-based marketing, and leveraging automation to add the value of connection for customers.

EPISODE SEVEN

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Will Blake, Director of Technology & Analytics at CRU shares how they have set up their global subscription business to scale using change management to help support their team and customers in today's 'new normal' and for the future.

EPISODE SIX

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Renowned Customer Success leader, Jay Nathan discusses how B2B / SaaS / tech companies can support & provide value to their customers including change & relationship  management, onboarding, achieving business objectives to scale and much more!

EPISODE FIVE

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Atlantic Technologies is an international consulting firm offers digital solutions on the Salesforce platform.  Mike Dohrmann, MP, shares insight on the importance of education, training and communication for an agile workforce.

EPISODE FOUR

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AppsFlyer is a global leader in mobile attribution and marketing analytics. The infamous Ziv Peled  sheds light on  working in the new remote reality and bringing empathy to Customer Success.

EPISODE THREE

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Nick is a global leader in SaaS business and customer success. In this episode, he shares valuable insight into how businesses can transform their

customer's journey and being human first.

EPISODE TWO

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In this episode,  Sean discusses the impact of today's remote reality and their human-first approach to internal and external communications to achieve Customer Success. 

EPISODE ONE

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Julian has previously worked with companies such has Vidyard and Hootesuite. In our first episode,  Julian shares insight into how communication & time-to-value can impact and improve customer success.